Refund and Returns Policy

1. Standard Pharmaceutical Return Policy

Even if the packaging is unopened, federal law prohibits us from restocking or reselling returned medications. However, we are dedicated to resolving any issues with your order through refunds or complimentary replacements when applicable.

2. Damaged or Incorrect Orders

If there has been an error on our part, we take full responsibility. You are eligible for a full refund or a free replacement if:

• The wrong medication or dosage was delivered to you.
• The medication or blister packaging arrived damaged, compromised, or tampered with.
• The product received is past its printed expiration date.

To claim a refund or replacement for an error: Please contact our support team within 7 days of receiving your package. You will be required to provide a clear photograph of the incorrect or damaged items alongside the original shipping label for our verification process.

3. Lost Shipments & Non-Delivery

We utilize trusted overnight couriers with verified tracking. If your tracking information confirms that the package is lost in transit, or if it has been reasonably delayed past the guaranteed delivery window without an update, we will either:

• Immediately dispatch a replacement order at absolutely no cost to you.
• Issue a full 100% refund to your original method of payment.

Note: Refunds or free replacements cannot be granted if the package was delivered to the correct address provided at checkout, but was lost or stolen after the courier marked it as “Delivered.”

4. Order Cancellations

Because we process and dispatch overnight express orders immediately, the cancellation window is very short. If you need to cancel your order, you must contact us before you receive your tracking and dispatch confirmation. Once an order has been handed over to the courier, it cannot be canceled or refunded.

5. How Refunds Are Processed

If your refund is approved by our support team, it will be processed immediately. The funds will automatically be applied to your original method of payment (Credit Card, Crypto, or digital gateway). Please note that while we issue the refund instantly, it may take your bank or credit card company 3 to 5 business days to post the funds to your account.

6. Contact Us for Resolutions

If you have an issue with your order that requires a refund or replacement, please reach out to us immediately. Our pharmacists and support staff are available 24/7:

Email: contact@welltabstore.com
Phone/WhatsApp: +1 (571) 622-8755